Our firm specializes in auditing Commercial business, Government and Non-profit local and long distance telephone bills. A typical audit results in a 2-15% immediate monthly cost savings plus retroactive refunds for errors detected. We have a staff of telecom auditing specialists who can assist you in getting whatever credits or refunds you might be entitled.

We obtain a copy of the CSR (customer service report) and painstakingly audit each item with microscopic detail. The CSR can be several hundred pages long. Every phone line, every piece of equipment, what it does, where it is, is on the CSR, and each item carries a different charge.

The CSR is written in code: the USOC. Each code is a different charge, or cost to you. These codes are added together and the result is the phone bill for local service that a business is invoiced each month. If only one item on the CSR is encoded incorrectly, this one error alone results in overcharges going back to the first day of service. One error alone can cost an average size business hundreds, to thousands of dollars in money they do not owe! As certified telephone bill auditors, our representatives will:

• Perform a detailed analysis of your itemized local telephone bills examining the accuracy of USOC codes and tariffs.
• Scrutinize fee structures and rates granted by the Public Service Commission and FCC for the lowest possible legal rate.
• We negotiate with the telephone companies and phone equipment vendors to achieve the best rate, terms and refunds for you.
• Execute a cross check for computer estimation and human errors.
• Our auditors will recheck your bills in 90 days to verify that errors have been corrected.

Remember also:

• Confidentiality is assured, a confidentiality agreement will be drafted.
• A typical audit results in a 2-15% immediate monthly cost savings.

If we find no refund or rebate, you pay us nothing and you have the benefit of verifying the accuracy of your billing. If we successfully obtain credits or refunds and assist you with cost saving measures, we receive a percentage of those savings. Our firm would like to collect what is rightfully owed to you. Furthermore, we only get paid if we are successful.

Our Telecom auditors can play hardball for you, too. If a carrier says it only refunds for errors made over the past six months, but state law requires paybacks for six years, auditors can press that case.

Not only is identifying the overbillings complicated, but in many cases the real difficulty comes in collecting from the telecommunications companies. We only get paid if we perform--if we are unable to collect, you owe us nothing.

�Even people who have spent time in the telephone industry quickly lose touch with new services and tariffs.� Wellpartner, Director of Internet Operations

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