Q. Who will actually be looking at my phone bills?
A. A staff of highly qualified telecommunications auditors. Their job is to do just one task: audit telecom invoices, identifying errors while optimizing for future cost savings.

Q. What do you need from me to get started?
A. Please sign and return to us the contingency Audit Agreement, a signed Letter of Authority (copied on your organization's letter head), and use our telecom audit checklist at What-You-Do for specific items needed. Any user names and passwords used to access online billing through telecom vendors will be useful too. Priority mail is best for sending us your phone bills (if required) as it can be traced and delivered usually within three business days. Our mailing address is: Recovery Refunds POB 466 Stratford, CT 06615, USA.

Q. When I sign the Letter of Authority do I give up my rights on my phone bills and services?
A. No. Even though you give us the power to represent your company when dealing with the telecom company, under no circumstances will any changes or recommendations be initiated without your prior approval.

Q. Do you do long distance service audits?
A.We have finished "beta testing" with long distance auditing and the results have been outstanding! We would include this service as part of our local telecom bill audit. Let us know if your business is interested in a long distance invoice audit?

Q. Do you accept European clients?
A. Yes! On a case per case basis. If your telecom billing system is based upon a PBX, Centrex or Key system the audit is seamless.

Q. How long does the entire recovery take after I submit my bills to you?
A. Usually 8 to 20 weeks, depending on the volume of audits taking place at the time. Larger accounts take longer.

Q.What assurances does my company have about confidentiality?
A.Your company confidentiality is assured with a signed confidentiality agreement. Of course, we would be delighted to use your organization as a reference but only with your express written permission.

Q. Is this a ploy to get my company to subscribe to a long distance service?
A. No--we are not affiliated with any telephone service or telecommunications equipment company. We do not make recommendations on behalf of any telephone service or carrier.

Q. If my company does not get a refund, will we owe anything for the audit?
A. No. Unlike other outsourcing firms, we work strictly on a contingency basis. In other words, if we do not find any billing errors resulting in refunds, your company owes nothing. You have the comfort of knowing you are not being overcharged.

Q. If the Telecom Company issues a credit instead of a refund how does my company pay you?
A. Your company would issue a check to us based on a percentage of your total recovery. However, should your company decide to switch to a new service, the Telecom Company must cash refund the money owed to your company in a form of a check or electronic transfer.

Q. Are you hiring?
A. We are always looking for motivated people! Want to earn a full time income or work part-time? Send us your resume today!

Click Here To Continue

Get More Info - Contact Us

Copyright © 1997-2009.
RecoveryRefunds.Com
Stratford, CT 06615-0466.
All rights reserved.
Equal Opportunity and Affirmative Action.

The Digital Millennium Copyright Act
A summary of the
DMCA can be obtained from the U. S. Copyright Office.